Electric Bike Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website, courses, or services.
1. Information We Collect
We collect the following types of information:
Personal Information
When you or a parent/guardian registers for an account, we may collect: Name, Email address, Age or birthdate (to verify eligibility), Parent/guardian contact information (if under 13), Payment details (if purchasing courses).
Automatically Collected Information
When you visit our website, we may automatically collect:IP address, Browser type and version, Device type, Pages visited and time spent.
Cookies & Tracking Technologies
We use cookies to enhance user experience, remember preferences, and track website usage.
2. How We Use Your Information
We use your information to:
- - Provide access to courses and resources
- - Communicate updates, confirmations, or customer service responses
- - Monitor site performance and improve our content
- - Comply with legal obligations
- - Send marketing messages (you can opt out anytime)
We do not sell your personal information to third parties.
3. Sharing of Information
We may share information with:
- - Service providers who help us operate the website (e.g., hosting, payment processors)
- - Law enforcement or regulatory bodies if required by law
- - Parent or guardian (for students under 18, if needed for safety or compliance)
All service providers are required to keep your information confidential and only use it for the services they provide.
4. Children’s Privacy
We comply with the Children’s Online Privacy Protection Act (COPPA).
For users under 13, a parent or guardian must provide consent before we collect personal information.
We do not knowingly collect more information than needed for educational purposes.
Parents may review, delete, or request changes to their child’s personal information by contacting us at info@electricbikeacademy.com
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, so we cannot guarantee absolute security.
6. Your Choices & Rights
You can:
- - Access or update your account information
- - Opt out of marketing emails
- - Request deletion of your account and associated data
To exercise these rights, email us at info@electricbikeacademy.com
7. Links to Other Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We’ll post updates on this page with a new effective date. Please review it periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, contact us at info@electricbikeacademy.com