Electric Bike Academy ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when you use our website, courses, or services.

1. Information We Collect

We collect the following types of information:

Personal Information

When you or a parent/guardian registers for an account, we may collect: Name, Email address, Age or birthdate (to verify eligibility), Parent/guardian contact information (if under 13), Payment details (if purchasing courses).

Automatically Collected Information

When you visit our website, we may automatically collect:IP address, Browser type and version, Device type, Pages visited and time spent.

Cookies & Tracking Technologies

We use cookies to enhance user experience, remember preferences, and track website usage.

2. How We Use Your Information

We use your information to:

  • - Provide access to courses and resources
  • - Communicate updates, confirmations, or customer service responses
  • - Monitor site performance and improve our content
  • - Comply with legal obligations
  • - Send marketing messages (you can opt out anytime)

We do not sell your personal information to third parties.

3. Sharing of Information

We may share information with:

  • - Service providers who help us operate the website (e.g., hosting, payment processors)
  • - Law enforcement or regulatory bodies if required by law
  • - Parent or guardian (for students under 18, if needed for safety or compliance)

All service providers are required to keep your information confidential and only use it for the services they provide.

4. Children’s Privacy

We comply with the Children’s Online Privacy Protection Act (COPPA).

For users under 13, a parent or guardian must provide consent before we collect personal information.

We do not knowingly collect more information than needed for educational purposes.

Parents may review, delete, or request changes to their child’s personal information by contacting us at info@electricbikeacademy.com

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, so we cannot guarantee absolute security.

6. Your Choices & Rights

You can:

  • - Access or update your account information
  • - Opt out of marketing emails
  • - Request deletion of your account and associated data

To exercise these rights, email us at info@electricbikeacademy.com

7. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We’ll post updates on this page with a new effective date. Please review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, contact us at info@electricbikeacademy.com